We've answered a few frequently asked questions here

Can I amend or cancel my order?


Yes amendments to your order or cancelations can be made up until 12 hours after your order has been placed. Please refer to our returns policy for more information about cancelling an order, exchanges or returns.




How can I return an item?


Please refer to our returns process here. Please ensure you have read through our returns policy too.




How can I be removed from your mailing list?


Simply open a recent email from us, scroll down to the bottom and hit the unsubscribe link




I am interested in working with you, how can I get in touch?


Please get in touch by completeing our contact form here.




How can I contact you?


Please get in touch by filling out the contact form below or emailing enquiries@oushtore.co.uk




What payment methods do you accept?


At Flairesque we accept payment by the major debt or credit card providers such as VISA, Mastercard, Amex, Mastro. You can also make payment via Paypal, discover, union pay, diners and JCB. Prefer to spread the cost? We also accept payments via Laybuy and Clearpay




What is your exhanage procedure?


We do not offer exchanges. You should return your item to us following our returns process here and then place a new order for you prefered items.




Do you have reward scheme?


No do not currently have a reward scheme. Sign up to our mailing list and become a member to hear about all our latest news, discounts, offers and early access to new in products




When will your products be back in stock


Add your items to you wishlist and keep informed by following us on instagram and facebook @flairesque, signing up to our mailing list and regulary checking our website.




Do you sell gift vouchers?


Unfortunatly we are currently unable to offer gift cards or vouchers




Do you offer gift wrapping?


We like all of our customers to feel special when receiving their order. We take pride in our brand and presentation. Our packaging is designed with gifting in mind.




Where can I find your privacy policy and terms and conditions?


We take your privacy extremly seriously you can view our privacy policy here. You can refer to our terms and conditions here. If you




Do you have a physical store?


No, Flairesque is purely an online retailer.





Get in touch

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